Preorder Terms & Conditions
Effective Date: November 9, 2026
Thank you for choosing Broke Dog! We're excited to introduce the Venture Pro 1 Kennel and appreciate your support as we prepare for our initial production and shipment.
1. Preorder Deposit
A $100 deposit is required to reserve your Venture Pro 1 Kennel.
- Your deposit is applied toward the total purchase price.
- The deposit is nonrefundable if you voluntarily cancel your preorder, except as otherwise provided in these terms or required by applicable law.
- Your preorder reserves your place in our initial production allocation.
2. Pricing & Final Payment
The Venture Pro 1 Kennel is available at an introductory price of $699.99, plus $50 flat-rate shipping and applicable sales tax.
- Deposit due today: $100
- Remaining kennel balance: $599.99
- Shipping: $50
- Estimated final payment: $649.99 plus applicable taxes, less any amounts already collected toward shipping or taxes.
Your remaining balance will be automatically charged to your authorized payment method two calendar days before your kennel is scheduled to ship.
We will provide advance notification of your upcoming final payment and anticipated shipment.
Your introductory price is locked in when you place your preorder.
3. Estimated Shipping Timeline
Preorders are expected to begin shipping in January and continue through February 2027.
Orders will be fulfilled as inventory becomes available.
Shipping dates are estimates and may change due to production schedules, component availability, quality assurance, or unforeseen circumstances.
If your order cannot ship within the applicable shipping commitment, we will notify you and provide the opportunity to accept a revised shipping date or cancel for a full refund, including your deposit, as required by applicable law.
4. Customer-Initiated Cancellations
If you voluntarily cancel your preorder before shipment:
- Your $100 deposit will be retained by Broke Dog, except where a refund is required by law or these terms.
- Any additional payments collected toward the order will be refunded in accordance with applicable law.
Once your order has shipped, our standard return and warranty policies apply, subject to applicable consumer rights.
5. Production Delays or Cancellation by Broke Dog
If Broke Dog cannot fulfill your preorder, you will receive a full refund of all payments, including your deposit.
If shipment is delayed beyond the applicable shipping commitment, we will provide the required notice and the opportunity to accept the delay or cancel for a full refund.
6. Automatic Payment Authorization
By completing your preorder, you authorize Broke Dog to securely retain your payment authorization through our payment provider and automatically collect the outstanding balance two calendar days before your order's scheduled shipment date.
If the payment is unsuccessful, we will contact you to arrange an alternative payment method before shipment.
We will not ship your order until the remaining balance has been successfully collected.
7. Product Specifications
Minor product details may change as the Venture Pro 1 Kennel moves through final production.
If a material change affects the product's advertised functionality, safety, or specifications, we will notify you before shipment and offer the opportunity to cancel for a full refund.
8. Customer Support
For questions regarding your preorder, payment schedule, or estimated shipment, please contact Broke Dog through the customer support information listed on our website.
By completing your preorder, you acknowledge and agree to these terms, subject to your rights under applicable law.
